Privacy Policy

Effective Date: 1st December 2025

At MyMerch.Club (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

We may collect the following types of information:

1.1 Information You Provide Directly

• When you create an account
• When you fill out a contact form
• When you upload designs or set up a storefront 
• When you make a purchase or contact support

Examples include:

• Name, email address, display name
• Payment and shipping information
• Design uploads, store preferences, customisations

1.2 Information We Collect Automatically

• IP address, browser type, device information
• Usage data (pages visited, time on site)
• Cookies and tracking data (via Google Analytics or similar

1.3 Information from Third Parties

• Payment processors (e.g. Stripe)
• Social media if you choose to sign in via a connected account
   

We use your data to:

• Provide and manage your store and account
• Process payments and fulfill orders
• Improve the functionality and usability of our site
• Communicate updates, promotional content, and support
• Comply with legal obligations
   

We do not sell your personal data. We may share your information with:

• Trusted third-party services (e.g. hosting providers, payment processors, analytics tools)
• Shipping partners for order fulfillment
• Legal authorities if required by law
   

We use cookies and similar technologies to:

• Enhance user experience
• Monitor traffic and usage patterns
• Support login and personalization feature 

You can manage or disable cookies in your browser settings.

We retain your data only as long as necessary to:

• Provide services to you
• Comply with legal and accounting requirements
• Resolve disputes
   

Depending on your location, you may have rights to:

• Access, correct, or delete your data
• Object to or limit certain processing
• Withdraw consent at any time (if we rely on consent)

To exercise these rights, please contact us at: support@mymerch.club

We implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure.

MyMerch.Club is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.

If you are accessing our services from outside the UK or EU, your information may be transferred to and processed in countries with different data protection laws.

We may update this Privacy Policy periodically. We will notify you of significant changes by posting a notice on our website or sending an email if required.

If you have any questions about this Privacy Policy, please contact:
Email: support@mymerch.club